Privacy Policy

Last Updated: May 2026

CortiCare, Inc. (“CortiCare,” “we,” “us,” or “our”) is a tele-EEG diagnostic services company supporting hospitals, healthcare providers, clinical programs, and clinical trials with EEG monitoring, interpretation, and related neurodiagnostic services.

We are committed to protecting the privacy of visitors to our website and individuals who communicate with us through our website, forms, email, or other business channels. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information collected through our website and related online services.

1. Scope of This Policy

This Privacy Policy applies to personal information collected through our website at www.corticare.com and related online interactions.

This Privacy Policy does not replace any Notice of Privacy Practices provided by a healthcare provider or other covered entity under HIPAA.

2. HIPAA and Protected Health Information

CortiCare may provide clinical and diagnostic services on behalf of healthcare providers, hospitals, health systems, and other organizations that are subject to the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).

When CortiCare acts as a service provider or business associate to covered healthcare entities, we handle protected health information in accordance with applicable HIPAA requirements and contractual obligations.

This website Privacy Policy applies to information collected through this website. If you are a patient, your healthcare provider’s Notice of Privacy Practices may describe additional rights and obligations related to your medical information.

3. Personal Information We Collect

We may collect the following categories of personal information:

Website Usage Information

We may collect information about how visitors use our website, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Referring website
• Pages visited
• Time spent on pages
• Website navigation patterns
• Date and time of visit

We may use analytics tools, including Google Analytics, to help understand website performance and improve our website.

Information You Provide to Us

We may collect information you voluntarily submit through website forms, email, phone calls, or other communications, including:

• Name
• Email address
• Phone number
• Company or organization
• Job title
• Message content
• Service interests
• Information related to inquiries, requests, or communications

Email and Marketing Information

If you subscribe to updates, newsletters, webinars, events, or other communications, we may collect information necessary to provide those communications and manage your preferences.

4. How We Use Personal Information

We may use personal information to:

• Respond to inquiries and requests
• Communicate with website visitors, prospects, clients, and partners
• Provide information about our services
• Improve website performance and user experience
• Analyze website usage and trends
• Manage email subscriptions and communications
• Support marketing, sales, and business development activities
• Maintain records of communications
• Protect the security and integrity of our website and systems
• Comply with legal, regulatory, contractual, and compliance obligations
• Establish, exercise, or defend legal claims
• Manage business operations, risk, insurance, and professional advice

5. Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, we may process personal information based on:

• Your consent
• Our legitimate business interests
• Performance of a contract or steps taken before entering into a contract
• Compliance with legal obligations
• Protection of legal rights, safety, or vital interests

6. How We Share Personal Information

We may disclose personal information to:

• Service providers that support website hosting, analytics, marketing, communications, security, or business operations
• Professional advisers, including attorneys, accountants, auditors, consultants, and insurers
• Affiliates or related business entities, where reasonably necessary for business operations
• Government authorities, regulators, courts, or other parties when required by law
• Parties involved in a business transaction, such as a merger, acquisition, restructuring, or sale of assets
• Other parties where necessary to protect our rights, safety, property, users, or business

We do not sell personal information for monetary compensation.

7. Third-Party Services and Websites

Our website may include links to third-party websites, embedded content, analytics tools, forms, scheduling tools, or other third-party services.

We are not responsible for the privacy practices, security, or content of third-party websites or services. We encourage users to review the privacy policies of any third-party websites they visit.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support:

• Website functionality
• Security
• Analytics
• Performance monitoring
• User preferences
• Marketing and communication tools

A cookie is a small file stored by a web browser that helps a website recognize a user’s browser or device.

Cookies may be either session cookies, which expire when the browser is closed, or persistent cookies, which remain until they expire or are deleted.

9. Analytics

We may use Google Analytics or similar analytics services to understand how visitors interact with our website. These services may collect information through cookies and similar technologies.

The information collected is used to help us evaluate website traffic, improve website performance, and understand user behavior.

10. Managing Cookies

Most browsers allow users to block, delete, or manage cookies through browser settings. If you block cookies, some features of the website may not function properly.

You may also manage cookie preferences through any cookie consent tools made available on our website.

11. Do Not Track and Global Privacy Controls

Some browsers offer “Do Not Track” settings. Because there is not a consistent industry standard for responding to Do Not Track signals, our website may not respond to such signals at this time.

Where required by applicable law, we will honor legally recognized browser-based opt-out preference signals, such as Global Privacy Control, for users whose rights apply.

12. Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security of personal information.

13. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

Unless a longer retention period is required or permitted by law, personal information collected through website inquiries and business communications is generally retained for up to seven (7) years following the last interaction.

14. International Data Transfers

We may process and store personal information in the United States and other jurisdictions where our service providers operate.

Where required by applicable law, we implement appropriate safeguards for cross-border transfers of personal information, including the use of Standard Contractual Clauses or other legally recognized transfer mechanisms.

15. Children’s Privacy

Our website and services are not directed to children under the age of 18.

We do not knowingly collect personal information from children through our website. If we become aware that we have collected personal information from a child through the website, we will take reasonable steps to delete it.

16. Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of personal information
• Request restriction of certain processing
• Object to certain processing
• Request portability of personal information
• Withdraw consent where processing is based on consent
• Opt out of certain uses or disclosures, where applicable
• Lodge a complaint with a data protection authority, where applicable

To exercise applicable privacy rights, please contact us using the information in the “Contact Us” section below. We may need to verify your identity before processing certain requests.

17. California Privacy Rights

This section applies to California residents to the extent required by the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

Categories of Personal Information Collected

In the preceding twelve (12) months, we may have collected the following categories of personal information:

• Identifiers, such as name, email address, phone number, IP address, and online identifiers
• Personal information described in California Civil Code Section 1798.80(e), such as contact information and related business communication information
• Commercial information, such as service inquiries or business interests
• Internet or other electronic network activity information, such as browsing history, website interaction, and analytics data
• Professional or employment-related information, such as job title, employer, or organization
• Inferences drawn from collected information, such as service interests or communication preferences

Sources of Personal Information

We may collect personal information from:

• You directly
• Your interactions with our website
• Communications you send to us
• Service providers
• Business partners or referring organizations
• Analytics and website technologies

Purposes for Collection

We collect and use personal information for the purposes described in this Privacy Policy, including responding to inquiries, providing information about services, improving our website, supporting business operations, maintaining security, and complying with legal obligations.

Disclosure of Personal Information

In the preceding twelve (12) months, we may have disclosed personal information to service providers, professional advisers, affiliates, or other parties as described in this Privacy Policy.

Sale or Sharing of Personal Information

CortiCare does not sell personal information for monetary compensation.

To the extent any use of cookies, analytics, or advertising technologies may be considered a “sale” or “sharing” under California law, California residents may have the right to opt out of such activity.

California Resident Rights

California residents may have the right to:

• Know what personal information we collect, use, disclose, sell, or share
• Request access to specific pieces of personal information
• Request deletion of personal information
• Request correction of inaccurate personal information
• Opt out of the sale or sharing of personal information
• Limit the use and disclosure of sensitive personal information, where applicable
• Not be discriminated against for exercising privacy rights

To exercise California privacy rights, please contact us using the information below.

18. Residents of Other U.S. States

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws, subject to legal limitations and exemptions.

These rights may include the right to access, correct, delete, or obtain a copy of personal information, and the right to opt out of certain processing activities, where applicable.

19. Updating Your Information

Please contact us if personal information you provided to us needs to be corrected or updated.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time by publishing a new version on this page.

The “Last Updated” date at the top of this page indicates when this Privacy Policy was most recently revised.

21. Contact Us

If you have questions, comments, complaints, or requests regarding this Privacy Policy or our processing of personal information, please contact us:

CortiCare, Inc.
Corporate Office: 3838 Oak Lawn Avenue Suite 1420 Dallas, TX 75219
Toll Free: 877-717-3975
Tel: 888-482-2334
Email: info@corticare.com
Website: www.corticare.com